PaaS API Docs
  • Getting Started
  • Authentication
  • Use cases
    • Remittance
      • Bonus/Discount on Remittance
    • Business Payments
    • Individual Wallet
    • Business Wallet
    • Payout
  • API References
    • Data Population
      • Spec Sheet
      • Country
      • States
      • Settlement Rates
    • User
      • User Object
        • User Verification
        • Identification Documents
        • User Verification Status
        • CIP Information Status
      • Receive User Object
      • Register a User
      • Update User
      • Business Representatives
        • Business Representatives Object
        • Add Business Representatives
        • Update Business Representatives
        • Get Business Representatives
      • Declaration
        • Declaration Object
        • Declaration
      • Initiate Verification
      • Get User by ID
      • Get Verification Status
      • Add a Receive User
      • Update a Receive User
      • Get Receive User List
    • Funds
      • User Funding Account Object
      • Funding Account Widget
        • OAuth Integration
        • Bank Verification Status
      • Wallet Object
      • Create a Wallet
      • Get Wallet Details
      • Get User Funding Account
      • Delete User Funding Account
      • Add a Receive Account
      • Update a Receive Account
      • Get Receive Accounts
    • Payout
      • Get Banks
      • Get Payers
    • Transaction (External)
      • Transaction Object
      • Create Transaction
      • Get Transaction by ID
      • Cancel Transaction
      • Transaction Delivery
      • Get Transaction Limits
    • Transaction (Wallet)
      • Wallet Transfer Object
      • Create Transfers
        • Load Wallet
        • Unload Wallet
        • Wallet to Wallet Transfer
      • Get Wallet Transfer Details
      • Get Limits
    • Transaction (Payout)
      • Payout Transaction Object
      • Create Payout Transaction
    • Webhooks
      • Subscribe
      • Integration
      • Events
    • Error Codes
  • Sandbox
    • User: Test Values
    • Funds: Test Values
    • Transaction: Test Values
  • Changelog
    • 2023
      • February 14, 2023
      • January 06, 2023
    • 2022
      • December 28, 2022
      • December 26, 2022
      • December 23, 2022
      • December 2, 2022
      • November 21, 2022
      • November 11, 2022
      • October 31, 2022
      • October 17, 2022
      • August 31, 2022
      • August 1, 2022
      • July 25, 2022
      • May 23, 2022
      • April 7, 2022
      • March 30, 2022
      • March 23, 2022
      • Feb 21, 2022
      • Feb 15, 2022
      • Jan 24, 2022
      • Jan 19, 2022
      • March 10, 2022
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  1. API References
  2. User
  3. User Object

User Verification Status

The KYC verification process is an automated process conducted on a real time basis. The KYB verification process may require additional time based on our service level agreement. During this verification process, the user is placed under various KYC Statuses as described below:

Unverified

A user is placed in Unverified status until they submit their KYC information for verification.

Retry

A user is placed in Retry status when the user is not verified automatically in the first instance and new information and/or documentation is required. Once the information/documentation is provided, users can move to another KYC status or stay in ‘Retry’ status if additional information/documentation is required again. If the user cannot be ‘Verified’ or ‘Suspended’ after multiple retries, the user will be moved to ‘Review Pending’ status for review by Machnet’s compliance team.

In Progress

A user has submitted their KYC information and their verification is in process.

Review Pending

A user is placed in Review Pending status if the user is not verified after multiple Retry statuses or if the information requires review by Machnet’s Compliance team. Machnet shall inform the Client regarding any further information and/or document that will be required to verify the user by placing the user under Retry. Machnet may also verify or suspend the user based on their submitted information.

Verified

User’s KYC has been successfully verified.

Suspended

A user in Suspended status is not allowed to conduct any activity in the system. A user may be placed in Suspended status for one or more of the following reasons:

  • The Platform identifies anything suspicious during the Verification process of the user.

  • Identification of any AML, fraud or compliance risk with the user (whether or not the user is a verified user).

  • Any discrepancy in the KYC documents and information provided by the user.

PreviousIdentification DocumentsNextCIP Information Status

Last updated 2 years ago

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